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Saatva Mattress Complaints

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Saatva Mattress Complaints

The company was founded in 2010 Saatva specialises in direct-to-consumer premium mattresses that are sold under three brands: Saatva, Loom & Leaf and Zenhaven. Between these three brands, the company sells different mattress models, such as an all foam Loom & Leaf; the latex Zenhaven and the airbed, Solaire as well as the hybrid Saatva’s. Saatva Mattress Complaints

The Saatva Mattress, also called the Saatva Classic, combines two layers of coils and two layers of polyfoam as well as a thin layer of memory foam. The Saatva is available with three different firmness levels that it refers to as Plush Soft, Luxury Firm and Firm. These three options are soft (3 on the 10-point scale of firmness with 10 being the firmest) middle firm (6) and firm (8) in turn.

The Saatva comes in two sizes: 11.5 inches and 14.5 inches. While the 11.5-inch model falls within the average thickness range however, the 14.5-inch option is high-profile, so it may require more sheets.

This review will cover this mattress Saatva Mattress in-depth. It will cover its design and performance, as well as sizing prices, customer reviews, pricing, and company policies. We’ll also discuss how different versions of the mattress vary in their performance, and which might be suitable for.

Choose Plush Soft when:

  • You have a weight of less than 130 pounds.
  • You want a mattress that is able to block motion.
  • You prefer a plush feel.

Choose Luxury Firms if:

  • You weigh between 130 and 230 pounds.
  • Your sleep partner has a body type that is different and/or preferred position.
  • You want the right balance between the contour and strength.

Choose Firm if:

  • You weigh more than 230 pounds.
  • You prefer a firm feel.
  • You want extra assistance from the mattress.
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Saatva Mattress Review Breakdown


The Saatva is a hybrid mattress made up of a combination of materials, such as a comfort layer made of fiber fill memory foam, polyfoam and pocketed coils along with an hourglass support coils.

The Saatva Mattress comes in three firmness options as well as two height options. The selection of firmness is Plush Soft (3), Luxury Firm (6) as well as Firm (8). The sizes include 11.5 inches, and 14.5 inches.

A knit cover constructed of organic cotton covers the mattress. The material lets air flow into the mattress and is smooth to the touch.

All three firmness levels have similar comfort systems. They include a Euro-top sewn-in cushioning. The Plush Soft and Luxury Firm versions use 1.25 inches of soft polyfoam. While the Firm version has 1.5 inches of firm polyfoam. Each of the firmness choices are also available with .75 inches of fiber fill and 1 an ounce of Dacron to cushion the mattress’s surface.

Beneath the Euro-top, there is a .625-inch layer of polyfoam, and a .375-inch thickness of memory foam. This tiny layer of memory foam supports the sleeper’s lumbar region to promote improved spinal alignment. Next, a 4-inch thick layer of 14.5 gauge foam-encased coils adjusts to the body of the person sleeping while ensuring a good air circulation throughout. The gauge of the coil is close to that middle point of spectrum, balancing the ability to adjust and shaping.

Each version of the mattress has a core of 13-gauge hourglass coils. These coils are crafted to ensure the mattress is more durable while allowing for significant airflow through the mattress. The 11.5-inch version of the mattress includes a 4-inch layer of coils, whereas the 14.5-inch version is made with seven inches of coils. The base uses the .5-inch loft pad and a. 875-inch fiber pad to support this coil. A foam encasement is wrapped around the edge of the mattress, thereby strengthening the edge.

 

Size and Prices for Mattresses


Compared to similarly-constructed luxury hybrid models, the Saatva Mattress is a budget-friendly option. Shoppers can select between three firmness options and two height choices at no additional cost. The Saatva can be purchased in six sizes that are standard for mattresses.

Sizes Dimensions Height Weight Price
Twin 38″ x 75″ 11.5″ or 14.5″ 90-100 lbs. $887
Twin XL 38″ x 80″ 11.5″ or 14.5″ 95-105 lbs. $1,148
Full 54″ x 75″ 11.5″ or 14.5″ 100-110 lbs. $1,595
Queen 60″ x 80″ 11.5″ or 14.5″ 110-120 lbs. $1,695
King 76″ x 80″ 11.5″ or 14.5″ 130-145 lbs. $2,095
California King 72″ x 84″ 11.5″ or 14.5″” 130-145 lbs. $2,095
Split King 76″ x 80″ (2pcs.) 11.5″ or 14.5″ 130-145 lbs. $2,296
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Mattress Performance


Motion Isolation

Although the Saatva isn’t able to isolate the motion of other hybrids on the market, it’s likely to be adequate for the majority of sleepers.

The Saatva’s comfort system uses thinner layers of foam than many hybrid models. Instead, it has an extra layer of springs within the system of comfort. The thinner foam layers in combination with the Euro-top’s fibrous filling absorb some movement, reducing how much movement is felt on the surface of the mattress. However, sleepers may still feel some movement transfer when their partner changes position or rises in the night because of the springs’ two layers. Individuals who are easily awoken are likely to notice it more than other sleepers.

Because of its soft feeling The Plush Soft version of the Saatva takes in a bit greater motion than Luxury Firm and Firm models.

Pressure Relief

All versions that are part of the Saatva Mattress have significant pressure-relieving properties that are equivalent to or greater than many hybrid models.

The Euro-top cushions the top of the mattress, while the layer of pocketed coils inside the comfort system provide more contouring. The cradling helps spread the sleeper’s weight across an entire area, which helps relieve pressure points that are often found around the hips and shoulders.

In addition, the memory foam lumbar pad can prevent the sleeper’s lumbar region from sinking too much. This extra support aids in better spinal alignment.

Although all of the Saatva firmness options have the ability to alleviate pressure, the amount of pressure relief an individual feels on the mattress can vary based partially on their weight and sleep position. For those who weigh less than 130 pounds will probably experience the most pressure relief from the Plush Soft version of the mattress, while sleepers over 300 pounds are likely to get the best amount of contouring and support from the firmer model.

Temperature Control

While hybrid mattresses tend to rest coolly, Saatva’s design might aid it to sleep even cooler than many other hybrid models.

The Saatva’s Euro-top is made of fiber and polyfoam, which is more comfortable as compared to memory foam. The cover is made of cotton, which allows air flow into the mattress.

Many hybrid models have comfort systems that have dense layers of memory foam and memory foam tends to hold heat. However, the Saatva’s comfort system is primarily composed of pocketed coils. Air can flow relatively freely between the springs and allows heat to dissipate away off the bed. The support layer of the Saatva uses coils, making the mattress exceptionally breathable.

Although all of the firmness options may help promote a cooler night’s sleep However, Plush Soft is the most effective. Plush Soft version has more conforming that could lead to some heat retention.

Edge Support

The Saatva Mattress is built with a strong enough edge that allows nearly all individuals to sit or sleep near the perimeter without excessive sinkage. This edge reinforcement is excellent when compared with other hybrid mattresses.

A foam encasement wraps around the perimeter of Saatva’s two layers of spring. The firm foam helps reduce edge sagging when the sleeper is near the edge. The extra edge stability may expand the usable surface of the mattress since people may feel safe enough to sleep near the edge without fear of rolling off. A more secure edge may also make it easier to lie on the edge of the mattress, which may by extension allow for easier access into and out of bed.

Since that the Plush Soft version of the Saatva allows people to relax more but its edges might not feel quite as secure as the Luxury Firm and Firm variants of the mattress. Additionally, individuals who weigh over 230 pounds may experience more edge sinkage than lighter sleepers.

Ease of Movement

Hybrid models are typically somewhat responsive, however Saatva’s use polyfoam as well as two layers of springs makes it extremely responsive compared to most other hybrids.

The Saatva’s comfort system is comprised primarily of polyfoam and pocketed coils. While these materials adapt to the body of the user however, they tend to recover their shape faster that memory foam. This decreases the chance of a sleeper feeling “trapped in mattress” sensation that is often caused by the comfort layer of memory foam.

The Saatva’s various different firmness levels are likely to be simple for sleepers to move across and switch positions on. However, most people will likely find the firmer variants of the mattress to be most comfortable to move across because they are less pliable than those of Plush Soft version.

Sex

The Saatva’s combination of responsiveness and traction could provide a better surface to engage in sexual activity than hybrid mattresses that are available.

The Euro-top is shaped to provide traction that couples may find useful for sexual intimacy. Two layers of coils provide the mattress extra bounce. The firm edge of the Saatva could make it easier for couples to utilize the entire area of the mattress as well as its easy movement may allow couples to change their positions without difficulty.

The coil’s core might cause a slight creaking sound over time however, it is quiet enough to offer a fairly quiet experience for the majority of couples.

Off-Gassing

While all mattresses may have an “new mattress” smell, the Saatva will likely to be odorless or have no smell. In addition, any smell must be able to evaporate quickly.

Many off-gassing odors come due to synthetic foams. These foams typically emit volatile organic compound (VOCs) in the process of manufacturing. While these odors are generally not considered as harmful to the environment, certain people may find them unpleasant.

The Saatva contains synthetic foam, but these foams ship directly to the manufacturing companies of Saatva who are solid. Furthermore, because the Saatva utilizes two significant coil layers, it is made up of less foam than other hybrid models.

We wouldn’t expect for the Saatva Mattress to generate an odor, if at all. However, if a Saatva Mattress does smell, it’s likely to evaporate quickly because of its breathable design.

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Sleeping Style and Body Weight


Your preferences for how you prefer to sleep as well as your weight will impact which mattresses are best for you, which includes the Saatva. Although everyone has their own personal preferences regarding what is most comfortable, those who sleep in similar positions and have similar weights are likely to have the same preferences as sleepers.

Side Sleepers:

What they require:Side sleepers typically require an equilibrium between support and cushioning for a good night’s sleep. Their hips and shoulders must sink into a bed just enough to provide relief from pressure points and align the spine properly throughout the night. If a bed provides too much sink and cushioning or too much pushback the spine could not be in alignment, which could cause pain later on.

How the Saatva Fits: When it comes to side sleepers under 130 pounds and less, the Plush Soft version of the Saatva is what we think would be the most suitable for the job. Should the Plush Soft option feels too soft then the middle of the road Luxury Firm model will perform well for side sleepers who are lighter.

Those who weigh between 130 and 230 pounds will likely choose the Luxe Firm model to be their best bet. It is made of the same soft polyfoam used for Plush Soft. Plush Soft construction for pressure relief but also has its own firmer feel. Its Plush Soft and Firm options are also suitable for those who sleep on their sides with this weight range, should choose the Luxury Firm option not be firm or soft enough.

Sleepers with a weight of over 230 pounds will most likely opt to the firmer version of the Saatva. That being said, the Luxury Firm option will also be an excellent alternative for side sleepers who weigh more in particular if the standard Firm feels too firm.

Back Sleepers

What they require:Back sleepers also require an equilibrium of support and cushioning especially in the lower back. This balance tends to be on the firmer and more supportive portion of the spectrum in order to reinforce the lumbar area. The people who sleep on their backs still need some cushioning however too much could result in the lower back sagging out of alignment.

How the Saatva Fits: For back sleepers who weigh less than 130lbs, both the Plush Soft and Luxury Firm Saatva models can meet their requirements pretty well. Both come with strong support systems balanced by softer cushioning foams.

For those who weigh between 130 and 230 pounds, back sleepers are likely to prefer their Luxury Soft Saatva is the best combination of support, firmness, and contouring out of the three. There are three options to choose from. Plush Soft and regular Firm alternatives are both close contenders for those who prefer soft or firmer beds.

Finally, back sleepers who weigh more than 230 pounds will probably find the Firm model of Saatva to be the perfect level of firmness and support. The Luxury Firm is an excellent choice for heavier sleepers who prefer an extra soft mattress.

Stomach Sleepers:

What they need:Stomach sleepers typically require an extra firm mattress that has more support to keep them from sinking too deeply into a mattress. Sleepers who lie on their stomachs are likely to exert more pressure on a mattress than other sleepers, especially on their midsections. If a mattress is not sufficiently supportive, they could end up sinking into the comfort layers and putting their spines in disarray.

How the Saatva Fits: Stomach sleepers who weigh less than 130 pounds should enjoy sleeping on of Plush Soft and Luxury Firm models of the Saatva according to their preferences for how firm. The firm Saatva comes with the same support core that is used in the two other options but the firm polyfoam in the comfort layer creates a significantly firmer feel that might be too stiff for those who sleep lightly.

The stomach sleepers who weigh between 130 and 230 pounds should strongly consider both the Luxury Firm and Firm variants of Saatva. Both of them provide the firm support and firmer feel stomach sleepers like for a comfortable night’s sleep.

Sleepers who lie with their stomachs on and are in excess of 230 pounds are probably best suited to the Firm model of Saatva. Although the luxury Firm as well as the Plush Soft options have the same support system, the feel could be too soft to avoid excessive sink.

Saatva – Plush Soft

Under 130 lbs. 130-230 lbs. Above 230 lbs.
Side Sleepers Excellent Good Fair
Back Sleepers Good Fair Fair
Stomach Sleepers Good Fair Poor

Saatva – Luxury Firm

Under 130 lbs. 130-230 lbs. Above 230 lbs.
Side Sleepers Good Excellent Fair
Back Sleepers Good Excellent Fair
Stomach Sleepers Good Good Fair

Saatva – Firm

Under 130 lbs. 130-230 lbs. Above 230 lbs.
Side Sleepers Fair Good Excellent
Back Sleepers Fair Excellent Excellent
Stomach Sleepers Fair Excellent Excellent
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Trial, Warranty and Shipping Policy


Availability

Saatva Mattress Saatva Mattress ships within the entire United States and some parts of Canada.

Saatva Mattress Saatva Mattress is available via the Saatva website. You can try the Saatva in person at the Saatva Viewing Room or at the SleePare showroom located in New York City.

Shipping

The Saatva Mattress ships to locations in the adjacent United States and parts of Canada. Setup and delivery at no cost in the home is available throughout all of the United States. A team brings in the mattress, takes it to the space of choice, unpackages it then sets it up and takes away the mattress.

Mattresses are made following the time the client places the order. Therefore, the date of arrival may vary.

Additional Services

Saatva offers the service of free White Glove delivery and old mattress removal in the contiguous United States.

Sleep Trial

Saatva Mattress Saatva Mattress comes with a 180-night trial. The trial starts at the time of the delivery. Within this period, customers can return their mattress to receive reimbursement of the cost of purchase. The company will then arrange for the pickup of the mattress, and a $99 transportation charge will be taken out of the refund of the purchase cost.

Warranty

Saatva Mattress Saatva Mattress is covered by a a 15-year, non-prorated warranty. For the first two-year warranty period, Saatva will replace mattresses it finds to have qualifying defects. Between the years 3 and 15 years old, Saatva repairs and replace the mattress, and the customer is responsible for a cost of $99 for transportation each way.

A “Fairness Replacement Option” is also available to remedy for mattresses that are not up to scratch. This option allows you to retain your mattress and get a new mattress at a reduced price.

This warranty applies to the original buyer for the mattress. The mattress must be used on a proper base and not be subject to abuse. Terms and Conditions are applicable.

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Saatva Mattress Complaints FAQ


Where are Saatva mattresses made?

Saatva mattresses are produced in the U.S. The company has nineteen factories as well as 145 fulfillment facilities throughout the United States. About 2,500 mattresses are made each week. The average Saatva mattress travels fewer than 100 miles between the place where it’s produced and the buyer’s residence.

Saatva mattresses are “bench built,” meaning one craftsman facilitates the process of transforming the raw materials into a finished product. The company does not rely on foreign manufacturer. The majority of foams and of the other mattress materials are also made from the U.S. The additional 15% of materials may be imported from abroad.

Is Saatva Classic a good mattress?

Whether a mattress is “good” or “bad” for you will depend on several aspects, including your body type, your primary sleep position, and general preferences regarding firmness and contouring levels. Every mattress is unique and has a design and material composition that makes it more for certain types of sleepers than others.

Mattresses with different firmness choices like those of the Saatva Classic can accommodate a larger range of sleepers than those with a single fixed design.

  • Saatva Classic models with a plush soft feel – or a 3 on our 10-point scale of firmness – come with more padding on their Euro-tops and provide the closest body contouring. People who sleep on their sides who weigh up to 300 pounds, and stomach and back sleepers weighing under 130lbs will probably feel the most comfortable.
  • Models with a luxurious firm (6) contour to some degree and offer a decent amount of support. This firmness range is ideal for side and back sleepers who weigh 130 to 300 pounds, although high-end models have received favorable ratings from most of our users who weigh less than 230 pounds, regardless of sleep location.
  • The moderate (7) feel features less padding for the Euro-top than the other two firmness levels which results in more support and very little shaping. Back and stomach sleepers who weigh more than 130 pounds will likely prefer these types, even though they also have received praise from side sleepers with over 230 pounds.

Saatva Classic Saatva Classic is available in two profiles: 11.5 or 14.5 inches. The 11.5-inch model has a bonnell coil support core which is 4 inches in thickness, while it’s 14.5-inch model’s support center measures 7 inches thick. The latter provides a little extra support that may appeal to sleepers who weigh over 230 pounds.

Regarding overall quality and performance, our testing team has awarded positive ratings for the Saatva Classic in categories like edge support, temperature neutrality, ease of movement, responsiveness to sex and the potential for odor. Insufficient motion isolation – which is the most frequent issue for hybrids and innersprings appears to be a flaw in the mattress, and some Saatva Classic models struggle in certain categories due to their firmness . Be aware that the fact that our ratings are highly subjective and could not be a reflection of the experience you have had with this mattress.

How long does it take to buy a Saatva Classic mattress?

The majority of mattress and sleep product manufacturers offer regular ground shipping for their orders. Saatva is different because the company offers free White Glove delivery, which includes home assembly and the removal of your mattress and box spring. Because White Glove service is planned, waiting times will vary by customer.

Saatva Classic models are built to order, which means production of your mattress can start as soon as you’ve made your purchase. Once the mattress is constructed, inspected and ready for shipment, Saatva’s White Glove delivery team will contact you to schedule a delivery date. One day prior to the date of delivery, you’ll receive an email with confirmation of a 4-hour delivery window.

An adult aged 18 years or older must be at the residence during the delivery. If you’re late and the couriers arrive, they’ll wait 20 minutes before leaving. You may reschedule the delivery at no extra charge. If the White Glove couriers are late to arrive on the date of delivery the team member will notify you to notify that you are delayed and reschedule when needed.

Saatva’s complimentary White Glove delivery extends to Saatva’s other mattress models, bed frames, and base bases that are adjustable.

Do you need a box spring with Saatva Classic mattress?

It is not necessary to have to have a box spring for your Saatva Classic, but this may be the most comfortable alternative. Box springs are a rectangular base featuring interior coils, and a fabric-upholstered outer. Box springs were initially designed with innersprings like the Saatva Classic in mind, however, they might not offer sufficient support for the heavier all-foam or all-latex models.

Alternately, you can utilize a foundation along with your Saatva Classic. Foundations do not have coils as box springs, however they provide lots of support. They are also more robust than box springs. However, one downside to bases is the fact that they do not have the cushioning provided by box springs and could make your mattress feel more firm than you prefer.

If you have an box spring that you’ve decided you’d like to include the foundation of your Saatva Classic be aware that Saatva’s White Glove couriers will remove your old box spring during delivery for absolutely no cost.

Is Saatva Classic a good mattress for side sleepers? Saatva Classic a good mattress for those who sleep on their sides?

The Saatva Classic’s variety of design options mean that the mattress will be able to accommodate sleepers in various types of positions. That said, some firmness levels for the mattress will feel more comfortable in certain sleeping positions than others.

Saatva Classic ratings from side sleepers in our testing crew varied by weight category. Side sleepers who weigh less than 130 pounds have the highest ratings for Saatva Classic models with luxury plush (3) level of firmness. The 130- to 230 pounds awarded the highest ratings to models with the luxurious and firm (6) feel. Lastly, side sleepers weighing more than 230 pounds awarded the best scores to models that have the firm (7) feel.

Based on our tests of the Saatva Classic’s design, it appears that the shape didn’t play a significant influence on our tester’s experiences. Our side sleepers found the 11.5-inch models and 14.5-inch models equally comfortable and comfortable. Saatva Mattress Complaints

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