Home saatva5 Saatva Mattress Customer Service Phone

Saatva Mattress Customer Service Phone

by linkiemarais_quffne

Saatva Mattress Customer Service Phone

Established in 2010, Saatva is a specialist in direct-to-consumer high-end mattresses that are sold under three brands: Saatva, Loom & Leaf, and Zenhaven. Between these three brand names, it offers various mattress models, including the all-foam Loom & Leaf as well as Zenhaven, a latex mattress; Zenhaven and Solaire; the airbed Solaire and the hybrid Saatva’s. Saatva Mattress Customer Service Phone

The Saatva Mattress, also called the Saatva Classic, combines two layers of coils with two layers of polyfoam and a thin layer memory foam. The Saatva comes with three different firmness levels that it refers to as Plush Soft, Luxury Firm and Firm. These three options correspond to the soft (3 in the 10 point scale, which is where 10 is the most firm), medium firm (6), or firm (8) respectively.

The Saatva is also available in two sizes: 11.5 inches and 14.5 inches. While the 11.5-inch model falls within the average thickness range however, the 14.5-inch option is high-profile and therefore may require deeper sheets.

This review will discuss this mattress Saatva Mattress in-depth. We’ll cover its design, performance, sizing price, customer reviews, and company policies. We’ll also highlight how the various models of the mattress vary in their performance, and which may be best for.

Select Plush Soft if:

  • You are less weight than 130lbs.
  • You’re looking for a mattress that isolates motion.
  • You prefer a plush feel.

Choose Luxury Firm if:

  • The weight range is between 130-230 pounds.
  • Your sleeping partner has a body type that is different and/or preferred position.
  • You’re looking for an equilibrium of the contour and strength.

Choose Firm If:

  • You weigh more than 230lbs.
  • You prefer a firm feel.
  • You’re looking for more assistance from the mattress.
CHECK THE LATEST DEALS FROM SAATVA

 

Saatva Mattress Review Breakdown


The Saatva is a hybrid mattress made up of various materials, including a comfort layer of fiber fill, polyfoam, memory foam, and pocketed coils along with an hourglass support coils.

The Saatva Mattress comes in three firmness options as well as two height options. The choices for firmness are Plush Soft (3), Luxury Firm (6), and Firm (8). The choices for height range between 11.5 inches and 14.5 inches.

A knit cover constructed of natural cotton covers the mattress. This fabric allows airflow to the mattress while feeling comfortable to the feel.

All three levels of firmness feature similar comfort systems that include a Euro-top that has sewn-in cushioning. For the Plush Soft and Luxury Firm models use 1.25 inches of soft polyfoam. While the Firm option uses 1.5 inches of soft polyfoam. Each of the firmness choices also include .75 inches of fiber fill and 1 an ounce of Dacron to help cushion the mattress’s surface.

Beneath the Euro-top, there is a .625-inch foam layer as well as beneath that is a .375-inch layer of memory foam. The thin layer of memory foam is designed to support the lumbar region of the sleeper to help improve spinal alignment. Then, a four-inch layer of 14.5 gauge coils encased in foam conforms to the sleeper’s body and promotes a strong air circulation throughout. The gauge of the coil is near the middle of the spectrum which allows for a balance between the ability to adjust and shaping.

Each mattress has a core made of hourglass coils that weigh 13 gauge. These coils are crafted to make the mattress more durable while allowing for significant airflow throughout the mattress. The 11.5-inch mattress includes a 4-inch layer of coils, while the 14.5-inch version uses 7-inch coils. The base has an .5-inch loft pad, and an. 875-inch fiber pad to support this coil. A foam encasement wraps around the edge of the mattress to strengthen the edges.

 

Mattress Prices and Sizing


Compared to similarly-constructed luxury hybrid models, the Saatva Mattress is a budget-friendly option. Customers can choose between three firmness options and two height options at no extra charge. The Saatva can be purchased in all six standard mattress sizes.

Sizes Dimensions Height Weight Price
Twin 38″ x 75″ 11.5″ or 14.5″ 90-100 lbs. $887
Twin XL 38″ x 80″ 11.5″ or 14.5″ 95-105 lbs. $1,148
Full 54″ x 75″ 11.5″ or 14.5″ 100-110 lbs. $1,595
Queen 60″ x 80″ 11.5″ or 14.5″ 110-120 lbs. $1,695
King 76″ x 80″ 11.5″ or 14.5″ 130-145 lbs. $2,095
California King 72″ x 84″ 11.5″ or 14.5″” 130-145 lbs. $2,095
Split King 76″ x 80″ (2pcs.) 11.5″ or 14.5″ 130-145 lbs. $2,296
CHECK THE LATEST DEALS FROM SAATVA

 

Mattress Performance


Motion Isolation

Although the Saatva does not isolate enough motion like other hybrids however, it’s probably adequate for the majority of sleepers.

The Saatva’s Comfort System uses less foam layers than many hybrid models. Instead, it has an additional layer of springs within its comfort systems. These thin layers of foam together with the Euro-top’s fibre filling absorb some movement, reducing how much movement can be felt on the top of the mattress. But, sleeping people may feel some movement transfer when their partner changes position or rises during the night due to the springs’ two layers. Individuals who are easily awoken are likely to notice it more than other sleepers.

Because of its soft touch The Plush Soft version of the Saatva absorbs slightly more motion than the Firm and Luxury alternatives.

Pressure Relief

All versions and models of Saatva Mattress Saatva Mattress have significant pressure-relieving properties that are equivalent to or superior to the majority of hybrid models.

The Euro-top cushioned the surface of the mattress. Likewise, the layer of pocketed coils in the comfort system offer more contouring. The cradling helps distribute the weight of the person sleeping on a wider area, relieving pressure points that are often found in the shoulders and hips.

Furthermore, the lumbar pad of memory foam assists in preventing the sleeping person’s midsection from sinking into the bed too deeply. This extra support aids in better spinal alignment.

While all Saatva firmness choices have the ability to alleviate pressure, the amount of pressure relief that an individual experiences on the mattress will vary based partially on their weight as well as their sleep position. People who weigh less than 130 pounds will likely experience the most pressure relief on the Plush Soft version of the mattress, while those who weigh more than 250 pounds will probably have the greatest combination of support and contouring from the firmer model.

Temperature Control

While hybrid mattresses typically be cool to sleep on, the Saatva’s structure might assist it to rest cooler than many other hybrid mattresses.

The Saatva’s Euro-top uses fiber and polyfoam. Fiber is more breathable than memory foam. The cotton cover also allows air flow into the mattress.

A lot of hybrids use comfort systems that have thick layer of memory foam, and memory foam is known to trap heat. But the Saatva’s comfort system is primarily composed of coils that are pocketed. Air can flow relatively easily between the coils which allow the heat to escape off the bed. The Saatva’s support layer also uses coils, making the mattress exceptionally comfortable to breathe.

While all the options for firmness may help promote a cooler night’s sleep, the Plush Soft version has more conforming that could lead to slighter warmth retention.

Edge Support

The Saatva Mattress has a sturdy enough edge to allow almost all individuals to sit or sleep near the perimeter without experiencing excessive sinkage. The edge reinforcement is great even compared to most hybrid models.

An encasement of foam wraps around the perimeter of Saatva’s spring layer. This firm foam reduces edge sagging when the sleeper gets closer to the perimeter. The added edge stability could make it easier to use the entire surface of the mattress, as sleepers may feel secure enough to rest near the edge and not worry about rolling off. A more stable edge can help you lie at the edge of the mattress, which may by extension make it easier to get into and out of bed.

Because that the Plush Soft version of the Saatva lets people sink in more but its edges might not be as secure as those of the Premium Firm and Firm models of this mattress. Also, people who weigh more than 230 pounds might experience more sinkage on the edges than lighter sleepers.

Ease of Movement

Hybrid models are typically quite responsive, but the Saatva’s use of polyfoam as well as two spring layers makes it extremely responsive when compared to the majority of hybrids.

The Saatva’s Comfort System is made up primarily of polyfoam and pocketed coils. Although these fabrics conform to the sleeper’s body but they tend to return to their shape more quickly as compared to memory foam. This decreases the chance of sleeping sufferers feeling “trapped in the mattress” feeling that can be experienced with memory foam comfort layers.

The Saatva’s various different firmness levels are likely to be relatively simple for sleepers to shift and shift positions on. However, most people will likely find the firmer versions of the mattress most comfortable to move across since they conform less than that of the Plush Soft version.

Sex

The Saatva’s combination and traction could provide a better surface to engage in sexual activity than hybrid mattresses on the market.

Its Euro-top has enough conformity to provide traction, which couples might find beneficial for sexual pleasure. 2 layers of coils provide the mattress additional bounce. The Saatva’s sturdy edge may make it easier for couples to take advantage of the entire surface of the mattress, while its ease of movement could allow couples to swap positions unimpeded.

The coil core may create a little creaking over time however, it will be in a quiet enough manner to offer a quiet experience for most couples.

Off-Gassing

Although any mattress could be scented with the “new mattress” smell but the Saatva is most likely to have little or no smell. Additionally, any potential smell will be eliminated quickly.

Many off-gassing odors are derived in the form of synthetic foams. These foams often emit volatile organic compounds (VOCs) from manufacturing. While they are not believed to cause harm, certain people may find them unpleasant.

The Saatva has synthetic foams however, these foams are shipped to Saatva’s manufacturing partners who are stable. In addition, since the Saatva has two large coils, it has less foam than hybrid models.

We wouldn’t expect the Saatva Mattress to generate much if any odor. However, if a Saatva Mattress does smell, it’s likely to evaporate quickly due to its breathable design.

CHECK THE LATEST DEALS FROM SAATVA

 

The Body’s Weight and Sleep Style


The way you prefer to sleep as well as your weight will determine which mattress is best for you, including the Saatva. Although everyone has their own personal preferences for what feels most comfortable, those who are in similar positions and have similar weights are likely to have the same needs as sleepers.

Side Sleepers

What They Need:Side sleepers typically require a balance of support and cushioning for a good night’s sleep. The hips and shoulders of side sleepers need to sink into the mattress just enough to give relief from pressure points and ensure that their spine is properly aligned all night. If a bed provides too much cushioning and sink or pushback, the spine could not be in alignment which could cause pain later on.

How the Saatva Fits: When it comes to side sleepers under 130 pounds and less, the Plush Soft version of the Saatva is what we think is the best choice to the task. In the event that Plush Soft option feels too soft then the middle of the road Luxury Firm version will also perform well for those who sleep lightly.

People who weigh between 130 and 230 pounds should find the luxury Firm variant to be their best bet. It has the same soft polyfoam utilized for the Plush Soft construction for pressure relief, but has its own firmer and more comfortable feel. Its Plush Soft and Firm options can also work well for those who sleep on their sides within this weight range in the event that the Luxury Firm choice not feel firm or soft enough.

Sleepers with a weight of over 230 pounds will probably be best off going for the Firm model of Saatva. This being said that the Luxury Firm option will also be a great option for those who are heavier on their side especially if the standard Firm feels too firm.

Back Sleepers

What they need:Back sleepers also require a balancing of support and cushioning especially in your lower back. The balance is on the more firm and supportive portion of the spectrum in order to strengthen the lumbar region. People who sleep on their backs need some cushioning, but too much can cause the lower back to falling out of alignment.

How the Saatva Fits: For back sleepers who weigh less than 130lbs Both the Plush Soft and Luxury Firm Saatva models will meet their requirements pretty well. Both models have strong support systems that are balanced by soft foams that cushion.

When it comes to those who weigh between 130 and 230 pounds back sleepers are likely to choose the Luxury Firm Saatva is the ideal combination of firmness, support, and contouring out of the three. Its Plush Soft and regular Firm alternatives are both close contenders particularly if you have a preference for softer or more firm beds.

For back sleepers, those who weigh over 230 pounds will probably discover the Firm version of the Saatva to have the right level of support and firmness. Its Luxury Firm Luxury Firm is also a good option for those who are heavier and prefer a softer mattress.

Stomach Sleepers:

What they need:Stomach sleepers typically require mattresses that are more firm and have more support to prevent them from sinking too deep into the mattress. People who sleep on their stomachs typically put more concentrated pressure on mattresses as compared to other sleepers, specifically on their midsections. If a mattress isn’t adequately supportive, they may end up sinking into the comfort layers and pushing their spines in disarray.

How the Saatva Fits: Stomach sleepers who weigh less than 130 pounds are likely to have success sleeping on both of Plush Soft and Luxury Firm versions of the Saatva according to their preference for firmness. The firm Saatva features the same support layer as the other two options, but the firm polyfoam in the comfort layer provides more of a firmer feel, which might be too stiff for sleepers who are lighter.

A stomach sleeping person who is between 130 to 230 pounds should seriously consider both Luxury Firm or Firm variants of Saatva. Both of them provide the firm support and a more firm feel stomach sleepers prefer for a good night’s rest.

People who sleep on their stomachs and weigh more than 300 pounds are most likely for the firm model of Saatva. Although the luxury Firm and Plush Soft options have the same support system, their feel may be far too soft to avoid excessive sink.

Saatva – Plush Soft

Under 130 lbs. 130-230 lbs. Above 230 lbs.
Side Sleepers Excellent Good Fair
Back Sleepers Good Fair Fair
Stomach Sleepers Good Fair Poor

Saatva – Luxury Firm

Under 130 lbs. 130-230 lbs. Above 230 lbs.
Side Sleepers Good Excellent Fair
Back Sleepers Good Excellent Fair
Stomach Sleepers Good Good Fair

Saatva – Firm

Under 130 lbs. 130-230 lbs. Above 230 lbs.
Side Sleepers Fair Good Excellent
Back Sleepers Fair Excellent Excellent
Stomach Sleepers Fair Excellent Excellent
CHECK THE LATEST DEALS FROM SAATVA

 

Trial, Warranty and Shipping Policies


Availability

Saatva Mattress Saatva Mattress ships within the entire United States and some parts of Canada.

The Saatva Mattress is currently sold through on the Saatva website. You can try this Saatva personally at the Saatva Viewing Room or the SleePare showroom located in New York City.

Shipping

The Saatva Mattress ships to locations within the contiguous United States and parts of Canada. In-home delivery and set-up are free and is available within all of the United States. The team arrives with the mattress, takes it to the space that is preferred, then unpacks it then sets it up and then removes the mattress.

Mattresses are made following the time the client places the order. Therefore, the date of arrival can vary.

Additional Services

Saatva provides complimentary White Glove delivery and old mattress removal within the continental United States.

Sleep Trial

Saatva Mattress Saatva Mattress comes with a 180-night trial. The trial period begins on the day of the delivery. In this period, buyers are able to return their mattress for an exchange of the cost of purchase. The business will arrange to collect it and a $99 transport charge will be deducted from the amount of refund due to the purchase cost.

Warranty

Saatva Mattress Saatva Mattress comes with an unprorated warranty of 15 years. In the initial 2 years in the warranty period, Saatva will replace mattresses that it determines to have qualified defects. Between years 3 and 15 years old, Saatva repairs and re-cover the mattress. In addition, the buyer will be held accountable for a cost of $99 for transportation per way.

A “Fairness Replacement Option” is also available to remedy for defective mattresses. This option lets you retain your mattress, and purchase a new mattress at a reduced rate.

This warranty is valid for the first purchaser of the mattress. The mattress must have been used on a proper foundation and be free of abuse. Other terms and conditions apply.

CHECK THE LATEST DEALS FROM SAATVA

 

Saatva Mattress Customer Service Phone FAQ


Where are Saatva mattresses made?

Saatva mattresses are produced by the U.S. The company operates the 19 manufacturing facilities and has 145 fulfillment centres across the United States. Roughly 2,500 mattresses are manufactured each week. The average Saatva mattress travels fewer than 100 miles between the factory where it’s made and the residence of the purchaser.

Saatva mattresses are “bench built,” meaning one craftsman facilitates the process of transforming the raw materials into a final product. The company does not depend on foreign manufacturer. The majority of foams and of the other mattress materials are also sourced from the U.S. The additional 15% of mattresses could be sourced internationally.

Is Saatva Classic a good mattress?

What makes a mattress “good” or “bad” to you will depend on several elements, such as the type of your body, the primary sleep position, and general preferences regarding firmness and contouring levels. Every mattress is a particular design and composition that makes it better suitable for some types of sleepers than others.

That said, mattresses with multiple firmness options like the Saatva Classic can accommodate a greater variety of sleepers than mattresses with only one fixed shape.

  • Saatva Classic models with a plush soft feel – or 3 on our 10 point firmness scale – feature more padding on their Euro-tops and provide the closest to body contouring. People who sleep on their sides who weigh up to 300 pounds, and back and stomach sleepers weighing under 130lbs will probably feel the most comfortable.
  • Models that are luxury moderate (6) contour to moderately and provide decent support. This firmness range is ideal for those who weigh between 130 and 230 pounds. However, the models with a luxurious firm contour have received favorable ratings from most of our testers who weigh less than 230 pounds, regardless of sleep the position.
  • The firm (7) feel features less padding for the Euro-top than the other two options which results in more support, but minimal shaping. Stomach and back sleepers who weigh more than 130 pounds will likely prefer these mattresses, but they have also earned rave reviews from side sleepers with over 230 pounds.

Saatva Classic Saatva Classic is available in two styles: 11.5 or 14.5 inches. The 11.5-inch model comes with a bonnell coil support center measuring 4 inches thick, and it’s 14.5-inch model’s support center measures 7 inches thick. The latter model provides extra support that may be appealing to those who weigh more than 230 pounds.

In terms of overall performance and quality, our testing team has awarded positive marks to Saatva Classic. Saatva Classic in categories like edge support, temperature neutrality flexibility of movement, responsiveness to sex and the possibility of odor. Below-average motion isolation – the most frequent issue for hybrids and innersprings – is thought to be a flaw in the mattress. Additionally, some Saatva Classic models struggle in specific categories due to their firmness level. Be aware that our reviews are subjective and may not reflect your experience with this mattress.

How long will it take to get a Saatva Classic mattress?

The majority of mattress and sleep product brands offer regular ground shipping for their orders. Saatva differs since the company provides free White Glove delivery, which includes home assembly and removal of your old mattress and box spring. Because White Glove service is planned, waiting times will vary by customer.

Saatva Classic models are built to order, which means production of your mattress can start as soon as you’ve made your purchase. Once the mattress is constructed, inspected and prepared for shipping, Saatva’s White Glove delivery team will notify you of the delivery date. A day before the date of delivery, you’ll receive an email with confirmation of that the delivery will take place within a four-hour timeframe.

An adult aged 18 years or older must be at the residence during the delivery. If you’re in a hurry and the couriers show up, they’ll wait 20 minutes before leaving. You may reschedule the delivery without charge. If the White Glove couriers are late to arrive by the delivery date, a team member will notify you to alert you of the delay and then reschedule as needed.

Saatva’s no-cost White Glove delivery also extends to the brand’s other mattresses, bed frames, and beds that can be adjusted.

Do you require a box spring with Saatva Classic mattress?

You don’t necessarily need to have a box spring to get a Saatva Classic, but this could be the most comfortable choice. Box springs are rectangular base with internal coils, and a fabric-upholstered outer. Box springs were made with innersprings similar to the Saatva Classic in mind, but they may not provide enough support for heavier models made of all-latex or all-foam.

Alternatively, you can use foundations along with the Saatva Classic. Foundations do not have coils as box springs but they still offer lots of support. They also tend to be more sturdy as compared to box springs. However, one downside to the foundation is they do not have the cushioning of box springs and could make your mattress feel more firm than you prefer.

If you have an box spring, and you decide that you’d like to use an existing foundation to go with your new Saatva Classic be aware Saatva’s White Glove couriers will remove your old box spring during delivery for no additional cost.

Is Saatva Classic a good mattress for side sleepers? Saatva Classic a good mattress for side sleepers?

The Saatva Classic’s variety of design options means the mattress can accommodate sleepers across different positions. There are, however, certain different levels of firmness for the mattress will feel more comfortable in certain sleeping positions than others.

Saatva Classic ratings from side sleepers in our testing crew differed by weight class. Sleepers who weigh less than 130lbs received the highest scores for Saatva Classic models with luxury plush (3) level of firmness. Those who weigh 130 to 230 pounds gave the best rating to models that had the luxurious and firm (6) feeling. Additionally, those who sleep on their sides weighing more than 230 pounds awarded the best scores to models that have the firm (7) feel.

Based on our assessments our Saatva Classic’s profile did not play a huge role in tester experiences. The side sleepers we tested found both the 11.5-inch and 14.5-inch versions equally comfy and comfortable. Saatva Mattress Customer Service Phone

CHECK THE LATEST DEALS FROM SAATVA

saatva mattress scottsdale saatva mattress review sleep like the dead