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Saatva Mattress Return Policy

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Saatva Mattress Return Policy

Founded in 2010, Saatva specialises in direct-to-consumer premium mattresses that are sold under three brands: Saatva, Loom & Leaf, and Zenhaven. Within these three names, Saatva offers several mattress models, including the all-foam Loom & Leaf; Zenhaven, a latex mattress; Zenhaven; Solaire, the airbed Solaire as well as the hybrid Saatva’s. Saatva Mattress Return Policy

The Saatva Mattress, also called the Saatva Classic, is made up of two coils, two layers of polyfoam, and a thin layer memory foam. The Saatva is available in three firmness choices called Plush Soft, Luxury Firm and Firm. These options correspond to soft (3 of the 10-point scale, with 10 being the firmest), medium firm (6) or firm (8) according to.

The Saatva is also available in two different heights: 11.5 inches and 14.5 inches. While the 11.5-inch variant falls within the thickness range of average however, the 14.5-inch option is a high-profile one which means it will require thicker sheets.

This review will discuss the Saatva Mattress in-depth. We’ll discuss its design and performance, as well as sizing price, customer reviews as well as company policies. We’ll also discuss how different versions of the mattress differ in their performance, and which is best suited for.

Choose Plush Soft when:

  • You are less weight than 130lbs.
  • You’re looking for a mattress that is able to block motion.
  • You prefer a plush feel.

Choose a Luxury Firm if:

  • You weigh between 130 and 230 pounds.
  • Your sleep partner has a different body type and/or preferred position.
  • You want a balance of the contour and strength.

Choose Firm if:

  • You weigh more than 230 pounds.
  • You prefer a firm feel.
  • You’re looking for more assistance from the mattress.
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Saatva Mattress Review Breakdown


The Saatva is a hybrid mattress that uses a combination of materials, including a comfort layer with fiber fill, memory foam, polyfoam and pocketed coils, as well as an hourglass support coils.

The Saatva Mattress comes with three firmness options and two height options. The choices for firmness are Plush Soft (3), Luxury Firm (6), and Firm (8). The height options include 11.5 inches or 14.5 inches.

A cover made of organic cotton will cover the sleeping surface. This material allows airflow into the mattress, while also feeling soft to the feel.

All three firmness levels have similar comfort systems. They include a Euro-top that has sewn-in cushioning. For the Plush Soft and Luxury Firm models use 1.25 inches of soft polyfoam, while the Firm version uses 1.5 inches of hard polyfoam. The firmness options also include .75 inches of fiber filling and 1 an ounce of Dacron to help cushion the mattress’s surface.

Below the Euro-top is beneath it is a .625-inch layers of polyfoam as well as beneath that is a .375-inch thickness of memory foam. The tiny layer of memory foam helps support the lumbar region of the sleeping person to promote improved spinal alignment. A 4-inch layer of 14.5 gauge foam-encased coils adjusts to the sleeper’s body while supporting strong circulation of air throughout. The coil gauge is in that middle point of spectrum, balancing flexibility and shaping.

Every mattress is built with a support base of hourglass coils of 13 gauge. These coils are made to make the mattress more durable and allow for a significant flow of air throughout the mattress. The 11.5-inch mattress uses a 4-inch layer of coils, while the 14.5-inch version has seven inches of coils. The base has the .5-inch loft pad and a. 875-inch fiber pad for support of this coil. A foam encasement wraps around the edges of the mattress to strengthen the edge.

 

Price of Mattresses and Sizes


Compared to similarly-constructed luxury hybrid models, the Saatva Mattress is a budget-friendly option. Customers can choose between three firmness options and two height options at no additional cost. Saatva is a mattress that comes in six sizes. Saatva can be purchased in sizes of the six standard mattresses.

Sizes Dimensions Height Weight Price
Twin 38″ x 75″ 11.5″ or 14.5″ 90-100 lbs. $887
Twin XL 38″ x 80″ 11.5″ or 14.5″ 95-105 lbs. $1,148
Full 54″ x 75″ 11.5″ or 14.5″ 100-110 lbs. $1,595
Queen 60″ x 80″ 11.5″ or 14.5″ 110-120 lbs. $1,695
King 76″ x 80″ 11.5″ or 14.5″ 130-145 lbs. $2,095
California King 72″ x 84″ 11.5″ or 14.5″” 130-145 lbs. $2,095
Split King 76″ x 80″ (2pcs.) 11.5″ or 14.5″ 130-145 lbs. $2,296
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Mattress Performance


Motion Isolation

While the Saatva isn’t able to isolate the motion of other hybrids available however, it’s probably enough for sleepers of all types.

The Saatva’s comfort system utilizes less foam layers than hybrid models. Instead, it utilizes additional springs in the system of comfort. These thinner layers of foam together with the Euro-top’s fibre filling can absorb some motion, reducing how much movement is felt across the surface of the bed. However, some sleepers will feel some movement transfer in the event that their partner shifts position or gets up at night due to the springs’ two layers. Sleepers who are frequently awakened are likely to notice it more than other sleepers.

Because of its soft feel The Plush Soft version of the Saatva absorbs slightly less motion than firm and luxury alternatives.

Pressure Relief

All models and models of Saatva Mattress Saatva Mattress have significant pressure-relieving characteristics that are comparable to or better than several hybrid models.

The Euro-top cushions the top of the mattress, while the pocketed coils in the comfort system offer greater contouring. This cradling can help spread the sleeper’s weight across more of the area, easing the pressure points that typically occur around the hips and shoulders.

Additionally the lumbar pad made of memory foam assists in preventing the sleeping person’s midsection from sinking too much. This extra support promotes better spinal alignment.

While all of the Saatva firmness choices have the potential to relieve pressure, the amount of relief an individual feels on the mattress can vary dependent on their weight as well as their sleep position. People who weigh less than 130 pounds will probably feel the most relief with the Plush Soft version of the mattress, while those who weigh more than 250 pounds will probably get the best combination of support and contouring from the Firm version.

Temperature Control

While hybrid mattresses typically rest coolly, Saatva’s design could aid it to to sleep cooler than the majority of hybrid models.

The Saatva’s Euro-top is made of fiber and polyfoam. Fiber tends to be more comfortable in comparison to memory foam. The cover made of cotton also permits air circulation into the mattress.

A lot of hybrids use comfort systems that have dense sheets of memory foam, and it is also known that memory foam can hold heat. But the Saatva’s comfort system is primarily composed of pocketed coils. Air can flow relatively easily between the coils and allows heat to dissipate away off the bed. The support layer of the Saatva has coils that make the mattress exceptionally air-conditioned.

Although all of the firmness options may help promote the sleep of a cooler temperature however, Plush Soft is the most effective. Plush Soft version has more conforming that could lead to slighter heat retention.

Edge Support

The Saatva Mattress has a sturdy enough edge to permit nearly all individuals to sit or lay on the edges without excessive sinkage. The edge reinforcement is great in comparison to other hybrid mattresses.

A foam encasement is wrapped around the edges of the Saatva’s spring layer. This firm foam reduces edge sagging as the sleeper gets closer to the perimeter. The extra edge stability may expand the usable surface of the mattress since the sleepers will feel secure enough to rest near the edge and not worry about rolling off. A more secure edge may also make it easier to rest on edges of bed which could help you get in and out of bed.

Because it is the Plush Soft version of the Saatva lets people take in more of the mattress but its edges might not be as comfortable like those of the Luxury Firm and Firm variants of this mattress. In addition, those who weigh over 230 pounds may experience more edge sinkage than lighter sleepers.

Ease of Movement

Hybrid models tend to be somewhat responsive, however Saatva’s use polyfoam and two layers of springs makes it extremely responsive compared to most other hybrids.

The Saatva’s comfort system consists mostly of pocketed coils. Although these materials adapt to the body of the user, they tend to regain their form more quickly that memory foam. This decreases the chance of sleeping sufferers feeling “trapped in the mattress” feeling that can be associated with memories foam layers of comfort.

The Saatva’s firmness options will likely to be easy for most sleepers to move across and change positions on. But, the majority of people will likely find the firmer variants of the mattress to be most comfortable to move across because they are less pliable than that of the Plush Soft version.

Sex

The Saatva’s combination between responsiveness and traction could provide a better surface for sexual activity than some hybrid mattresses available.

Its Euro-top conforms enough to provide traction, which couples may find useful for sex. The two coils give the mattress extra bounce. The Saatva’s sturdy edge may allow couples to use the full surface of the mattress as well as its easy movement could allow couples to swap their positions without difficulty.

The coil core may produce some slight creaking as time passes however, it is quiet enough to offer a quiet experience for the majority of couples.

Off-Gassing

While any mattress may have an “new mattress” smell, the Saatva will likely to be odorless or have no smell. Furthermore, any smell that might be present will be eliminated quickly.

Many off-gassing odors are derived due to synthetic foams. These foams typically emit VOCs, or volatile organic compounds (VOCs) as a result of the manufacturing. While they are not considered as harmful to the environment, some people may find them unpleasant.

The Saatva contains synthetic foam However, these foams go to Saatva’s manufacturing partners who are solid. Furthermore, because the Saatva utilizes two significant coils, it is made up of less foam than other hybrid models.

It is unlikely that the Saatva Mattress to produce an odor, if at all. However, if a Saatva Mattress does smell, it’s likely to evaporate quickly because of its breathable construction.

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How You Sleep And Your Body Weight


Your preferences for how you sleep as well as your weight will determine which mattress is best for you, such as the Saatva. Although everyone has their own personal preferences regarding what is at ease, those who sleep in similar positions and with similar weights are going to share certain requirements as sleepers.

Side Sleepers

What they require:Side sleepers typically require a balance of support and cushioning to ensure a good night’s sleep. Their shoulders and hips must sink into a bed just enough to give relief to pressure points and ensure that their spine is properly aligned all night. If a mattress has too much cushioning and sink or too much pushback, the spine may become out of position which can cause discomfort down the road.

How the Saatva Fits: When it comes to side sleepers who weigh less than 130 pounds that is the Plush Soft version of the Saatva is the one we think is the best choice for the job. If the Plush Soft option feels too soft, the middle of the road Luxury Firm version can perform well for side sleepers who are lighter.

Those who weigh between 130 to 230 pounds should prefer the luxury Firm version to be their best choice. It shares the softer polyfoam that is used in the Plush Soft construction for pressure relief but also has its own firmer and more comfortable feel. This Plush Soft and Firm options can be used for side sleepers in this weight range, should be the Luxury Firm choice not be firm or soft enough.

Side sleepers who weigh more than 230 pounds will most likely opt for the firm variant of Saatva. However it is possible to choose the Luxury Firm model can be an excellent alternative for side sleepers who weigh more, particularly if the regular Firm is too firm for you.

Back Sleepers:

What they require:Back sleepers also require the balancing of support and cushioning particularly around the lower back. This balance leans toward the more supportive and firmer portion of the spectrum in order to strengthen the lumbar region. Sleepers who lie on their backs still need some cushioning However, too much cushioning can cause the lower back to sliding out of the proper alignment.

How the Saatva Fits: For back sleepers who weigh less than 130 pounds Both the Plush Soft and Luxury Firm Saatva models can meet their requirements quite well. Both come with strong support systems that are balanced with soft cushioning foams.

If you’re one of the people that weigh in between 130 and 230 pounds, back sleepers are likely to find that the Luxury Soft Saatva is the best combination of support, firmness and contouring of the three. The Plush Soft and regular Firm choices are close second particularly if you prefer soft or firmer beds.

For back sleepers, those who weigh over 300 pounds are likely to discover the Firm model of Saatva to have the right amount of support and firmness. The Luxury Firm is an ideal choice for those who weigh more and want more of a soft mattress.

Stomach Sleepers:

What They Need:Stomach sleepers typically require mattresses that are more firm and have greater support to prevent them from sinking too deeply into the mattress. Sleepers who lie on their stomachs typically apply more pressure to a mattress than other sleepers, especially around their midsections. If a mattress is not sufficiently supportive, they could end up sinking into the comfort layers and putting their spines out of alignment.

How the Saatva Fits: Stomach sleepers who weigh less than 130 pounds are likely to enjoy sleeping on of Plush Soft and Luxury Firm versions of the Saatva according to their preference for firmness. The Firm Saatva comes with the same support layer as the other two options, but the firm polyfoam in the comfort layer provides an extremely firmer feeling that could be too firm for sleepers who are lighter.

The stomach sleepers who weigh between 130 and 230 pounds should strongly consider both the Luxury Firm and Firm variants of Saatva. Both of them provide the firm support and a more firm feel that stomach sleepers tend to like for a comfortable night’s sleep.

People who sleep in their stomachs, and who weigh over 300 pounds are most likely for the firm version of the Saatva. While the luxury Firm Plush Soft and Plush Soft options have the same support system, their feel could be too soft to avoid excessive sink.

Saatva – Plush Soft

Under 130 lbs. 130-230 lbs. Above 230 lbs.
Side Sleepers Excellent Good Fair
Back Sleepers Good Fair Fair
Stomach Sleepers Good Fair Poor

Saatva – Luxury Firm

Under 130 lbs. 130-230 lbs. Above 230 lbs.
Side Sleepers Good Excellent Fair
Back Sleepers Good Excellent Fair
Stomach Sleepers Good Good Fair

Saatva – Firm

Under 130 lbs. 130-230 lbs. Above 230 lbs.
Side Sleepers Fair Good Excellent
Back Sleepers Fair Excellent Excellent
Stomach Sleepers Fair Excellent Excellent
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Trial, Warranty and Shipping Policies


Availability

The Saatva Mattress ships within the continental United States and some parts of Canada.

The Saatva Mattress is currently sold via on the Saatva website. You can try the Saatva in person at the Saatva Viewing Room or the SleePare showroom, located in New York City.

Shipping

Saatva Mattress Saatva Mattress ships to locations within the continental United States and parts of Canada. Setup and delivery at no cost in the home are offered in all of the United States. The team delivers the mattress, transports it to the room you prefer, takes it out of the box then sets it up and removes the old mattress.

Mattresses are constructed after the customer places the order. Therefore, the expected arrival dates can vary.

Additional Services

Saatva provides free White Glove delivery and old mattress removal in the continental United States.

Sleep Trial

Saatva Mattress Saatva Mattress comes with a 180-night trial. The trial starts at the time of the delivery. Within this period, customers can return their mattress for reimbursement of the purchase price. The company will arrange to collect it and a $99 shipping cost will be deducted from the refund of the purchase price.

Warranty

Saatva Mattress Saatva Mattress is covered by a an unprorated warranty of 15 years. For the first two-year warranty period, Saatva will replace mattresses that it determines to have qualified defects. Between years 3 and 15 years old, Saatva will repair and replace the mattress. The buyer will be held accountable for a $99 transportation charge per way.

A “Fairness Replacement Option” is also available as a remedy for mattresses that are defective. This option allows you to keep the original mattress, and purchase a new mattress at a discounted price.

This warranty is valid for the original purchaser of the mattress. The mattress must have been used on a proper foundation and be free of abuse. Additional terms and conditions are applicable.

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Saatva Mattress Return Policy FAQ


Where are Saatva mattresses manufactured?

Saatva mattresses are manufactured by the U.S. The company owns 19 factories and 145 fulfillment centers across the country. Around 2,500 mattresses are produced every week. The typical Saatva mattress travels less than 100 miles between the factory which it is produced at and the home of the buyer.

Mattresses from Saatva can be described as “bench constructed,” meaning one craftsman helps in the process of changing the raw materials into a final product. Saatva mattresses do not rely on foreign manufacturing companies. The majority of foams and of other mattress components are also manufactured in the U.S. The remaining 15% of mattresses could be imported from abroad.

Is Saatva Classic a good mattress?

The decision of whether a mattress is “good” or “bad” for you will depend on several factors, such as the type of your body, the primary sleeping position, as well as general preferences for firmness and contouring levels. Every mattress has a design and material composition that makes it better suitable for some types of people than others.

However, mattresses that have multiple firmness options like those of the Saatva Classic can accommodate a larger range of sleepers than those with only one fixed shape.

  • Saatva Classic models with a luxurious soft feel – or a 3 on our 10-point firmness scale – have additional padding in their Euro-top layers and offer the most comfortable to body contouring. Sleepers on the side who weight more than 130 pounds as well as stomach and back sleepers weighing below 130 lbs will probably feel the most comfortable.
  • Models that are luxury firm (6) contour to moderately and provide a good amount of support. This mid-range firmness best suits side and back sleepers who weigh 130 to 230 pounds. However, the models with a luxurious firm contour have received high marks from the majority of our test subjects who weigh less than 230 lbs, regardless of sleep location.
  • The firm (7) feel features less padding for the Euro-top than the other two options, resulting in extra support, but minimal shaping. Sleepers on their stomachs and backs who weigh 130 pounds or more are likely to prefer these types, even though they have also received praise from side sleepers weighing more than 230lbs.

The Saatva Classic is available in two profiles: 11.5 or 14.5 inches. The 11.5-inch model comes with a bonnell coil support core measuring 4 inches thick, and it’s 14.5-inch model’s support core is 7 inches in thickness. The latter model provides extra support that may attract sleepers with a weight of over 230 pounds.

In terms of overall performance and quality, our testing team has awarded positive marks to Saatva Classic. Saatva Classic in categories like edge support, temperature neutrality the ease of movement, the responsiveness for sex, and odor potential. Motion isolation that is below average – an issue that is common with innersprings and hybrids – appears to be one shortcoming of the mattress. Additionally, some Saatva Classic models struggle in specific categories due to their firmness level. But, remember that our reviews are subjective and could not be a reflection of your experience with the mattress.

What is the time frame to purchase a Saatva Classic mattress?

The majority of online mattresses and sleep products utilize the standard ground shipping option for their purchases. Saatva is different as it offers White Glove delivery, which includes in-home assembly and the removal of your mattress and box spring. Because White Glove deliveries are scheduled to occur, wait time will differ for each customer.

Saatva Classic models are built according to your specifications, so production of your mattress can start as soon as you’ve made your purchase. After the mattress has been constructed, inspected and ready for shipment and delivery, Saatva’s White Glove delivery team will call you to set the delivery date. One day prior to the date of delivery, you’ll receive an email with confirmation of a 4-hour delivery window.

A person aged 18 or older must be at the address during delivery. If you’re late and your couriers show up after 20 minutes, they’ll have to wait before departing. You can reschedule delivery for no cost. If you find that the White Glove couriers are late to arrive on the date of delivery A team member will notify you to alert you of the delay and reschedule according to the need.

Saatva’s no-cost White Glove delivery also extends to other mattresses, bed frames, and beds that can be adjusted.

Do you require a box spring with Saatva Classic mattress?

You don’t necessarily need an box spring for your Saatva Classic, but this could be the most comfortable choice. Box springs are rectangular base that has internal coils, and a fabric-upholstered outer. Box springs were created with innersprings similar to Saatva Classic in mind, however, they might not offer enough support for larger all-foam or all-latex models.

Alternatively, you can use foundations with the Saatva Classic. Foundations don’t feature coils like box springs but they still offer plenty of support. They are also more durable as compared to box springs. However, one downside to foundations is that they don’t have the cushioning that comes with box springs and may make your mattress feel more firm than you prefer.

If you have an box spring, and you decide you’d like to include an existing foundation to go with your new Saatva Classic be aware Saatva’s White Glove couriers will remove your old box spring at absolutely no cost.

Is it the Saatva Classic a good mattress for side sleepers?

The Saatva Classic’s variety of design options means the mattress will be able to accommodate sleepers in various positions. That said, some firmness levels for the mattress are more comfortable for certain sleeping positions over others.

Saatva Classic ratings from side sleepers of our testing team varied by weight category. Side sleepers who weigh less than 130lbs received the highest scores for Saatva Classic models with luxury plush (3) level of firmness. Those who weigh 130 to 230 pounds awarded the highest scores to models that have the luxurious and firm (6) feeling. Lastly, side sleepers weighing more than 230 pounds awarded the highest rating to models with the firm (7) feel.

Based on our tests of the Saatva Classic’s design, it appears that the design did not play a huge role in tester experiences. Our sleepers on the side found both the 11.5-inch models and 14.5-inch model equally cozy and supportive. Saatva Mattress Return Policy

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